Finished the job. Sent the invoice. Still not been paid?
You’ve done the work — you shouldn’t have to spend your evenings chasing the money. ClearChase professionally follows up unpaid customer invoices for tradespeople and small businesses across the UK.
Professional. Personal. Firm when needed. Your customer pays you directly.
Stop wasting your time chasing customers
You quote the job. You buy the materials. You turn up and do the work. Then the invoice becomes overdue and suddenly you’re spending evenings sending messages, making calls and wondering when you’re going to get paid.
Hand the chasing to ClearChase. We contact your customer on your behalf, follow up the outstanding invoice and keep you updated while you get back to running your business.
How it works
01
Tell us what you’re owed
Send us the details of your unpaid invoice and some basic information about the work completed and your customer.
02
We take over the chasing
Once we've reviewed and accepted your case and the applicable administration fee has been paid, we professionally contact your customer by phone and email and follow up payment.
03
You get paid directly
Your customer pays the money straight to you. ClearChase never receives or holds the money owed to your business.
Straightforward pricing
Success fees are only charged on money actually recovered. Your customer pays you directly — ClearChase never holds your money.
Small Invoice Chase
£49 upfront
For unpaid invoices up to £500.
Up to 14 days of professional chasing by phone and email.
10% success fee on money actually recovered.
Standard Invoice Chase
£100 upfront
For unpaid invoices of £501 or more.
Up to 30 days of professional chasing by phone and email.
Success fee based on the original instructed balance:
£501–£2,500 — 12.5%
£2,501–£5,000 — 10%
£5,001–£10,000 — 7.5%
£10,001+ — 5%
Meet your credit controller
ClearChase isn't an automated reminder system or a call centre. I'm Susie, and I deal directly with your case. I have a background in finance, accounts and credit control and understand the impact an unpaid invoice can have on a small business.
I’ll contact your customer professionally, keep a clear record of what has been said and keep you updated. If there are genuine circumstances affecting payment, I’ll discuss those with you too.
One person handling your case
Direct communication with me throughout the whole invoice recovery process.
Professional phone and email chasing
Professional chasing while protecting your customer relationships.
Clear updates and records
Stay informed with regular reports and a full log of all customer contact.
Firm but respectful approach
Firm, professional communication without unnecessary confrontation.
Got an invoice that should have been paid by now?
Tell me a little about it and I'll get back to you to discuss whether ClearChase can help.
Submitting an enquiry does not mean ClearChase has accepted the case. We'll review the information and contact you to discuss the next steps.