Walked the dog. Finished the groom. Done the training. Still not been paid?
You shouldn't have to spend your evenings chasing customers for money you've already earned. ClearChase professionally follows up unpaid invoices for dog and pet professionals across the UK.
Personal. Professional. No call centres. Your customer pays you directly.
A £150 unpaid invoice still matters
When you run a small pet business, an unpaid £100, £200 or £400 invoice isn't insignificant. It could be your fuel, insurance, equipment or several hours of your time.
But chasing a regular client for money can be uncomfortable — particularly when you still walk their dog, groom their pet or see them regularly.
ClearChase takes that conversation off your hands. We professionally contact the customer, follow up the unpaid invoice and keep you updated while you get on with looking after your clients and their animals.
Professional invoice chasing from £49
Small Invoice Chase — £49 upfront
For unpaid invoices up to £500.
Includes up to 14 days of professional invoice chasing by phone and email, with clear records and updates throughout.
10% success fee on money actually recovered.
Your customer pays you directly. ClearChase never receives or holds the money owed to your business.
Built for pet professionals
Dog Walkers • Dog Groomers • Dog Trainers • Pet Sitters • Home Boarders • Dog Daycare • Pet Care Businesses • Other Pet Professionals
Whether it's one unpaid invoice or a customer who has allowed several invoices to build up, talk to us about what you're owed.
How it works
01
Tell us about the unpaid invoice
Send us some basic information about the amount owed, the service you provided and your customer.
02
We take over the chasing
Once we've reviewed and accepted your case and the applicable administration fee has been paid, we professionally contact your customer by phone and email and follow up the outstanding payment.
03
Your customer pays you
Payment goes directly to your business. We keep you updated throughout and, where appropriate, can help with an agreed payment plan.
Firm doesn't have to mean aggressive
Pet businesses are built on relationships and trust. Your overdue customer might still be someone you see every week, so how they're approached matters.
ClearChase uses a professional, respectful approach. The aim is to get the invoice dealt with — not create unnecessary conflict between you and your customer.
If there are genuine circumstances affecting someone's ability to pay, we'll report those back to you so you can decide how you want to proceed.
Your case is handled personally
I'm Susie, the person behind ClearChase Solutions. I have a background in finance, accounts and credit control — and I also understand first-hand what it's like to run a dog business.
I deal directly with your case, contact your customer and keep you updated throughout. You’re handing an awkward, time-consuming job to someone who can actually have the conversation for you.
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One person handling your case
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Professional phone and email chasing
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Clear records and updates
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Firm but respectful communication
Invoice over £500?
Our Standard Invoice Chase is available for unpaid invoices of £501 or more. It costs £100 upfront and includes up to 30 days of professional chasing.
Success fee rates:
£501–£2,500 — 12.5%
£2,501–£5,000 — 10%
£5,001–£10,000 — 7.5%
£10,001+ — 5%
Success fees are only charged on money actually recovered.
Ready to get help with an unpaid invoice?
Tell me a little about the invoice below and I’ll review the details and get back to you to discuss whether ClearChase can help.
Submitting an enquiry does not mean ClearChase has accepted the case. We'll review the information and contact you to discuss the next steps.